Terms of Service

1. Acceptance of Terms

By accessing or using A+ Child ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a school or organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

A+ Child is a cloud-based school management platform providing tools for school administration, academic management, staff coordination, parent communication, and student learning. We may update or modify features at any time with reasonable notice.

3. Accounts & Eligibility

• You must be at least 18 years old to create an account on behalf of a school.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorised use of your account.
• One account per school unless you subscribe to a multi-campus plan.

4. Subscription & Payment

• Plans are billed monthly or annually as selected at signup.
• All fees are quoted in USD or NGN depending on your billing preference.
• Annual plans are billed upfront and are non-refundable after 14 days.
• We reserve the right to change pricing with 30 days' written notice.
• Failed payments will result in a 7-day grace period before access is suspended.

5. Free Trial

New subscribers receive a 30-day free trial with full access to their chosen plan. No credit card is required to start a trial. At the end of the trial, you must provide payment details to continue. We will not charge you automatically without your explicit authorisation.

6. Acceptable Use

You agree not to use A+ Child to:

• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorised access to other accounts or our systems
• Violate any applicable law, regulation, or third-party rights
• Harass, abuse, or harm any user of the platform
• Reverse-engineer, decompile, or attempt to extract our source code
• Use the platform to send unsolicited bulk communications (spam)

7. Data Ownership

You retain full ownership of all data you upload to A+ Child, including student records, academic data, and school documents. We process this data only in accordance with your instructions and our Privacy Policy. We do not claim any intellectual property rights over your data.

8. Our Intellectual Property

All software, design, trademarks, and content comprising the A+ Child platform are the exclusive property of A+ Child Technologies Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the platform for its intended purpose during your subscription period.

9. Uptime & Service Levels

We target 99.9% monthly uptime for all paid plans. Planned maintenance windows will be communicated at least 48 hours in advance. Enterprise customers are entitled to a Service Level Agreement (SLA) with defined remedies for downtime.

10. Limitation of Liability

To the fullest extent permitted by law, A+ Child shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability to you for any claim shall not exceed the fees paid by you in the 3 months preceding the claim.

11. Termination

• You may cancel your subscription at any time from your account settings.
• We may terminate your account for material breach of these Terms after written notice and a 7-day cure period.
• Upon termination, your data will be available for export for 30 days, then permanently deleted.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved by binding arbitration in Lagos, Nigeria, unless you are entitled to bring a claim in your local courts.

13. Changes to Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance.

14. Contact

For questions about these Terms, contact us at legal@apluschild.com.